Terms of Use

1. Who you're dealing with

Puzzleable (puzzleable.co.uk) is operated by Daedalus Works Ltd, company number 16266136, 8 Devonshire Square, London, EC2M 4YJ, United Kingdom. Contact: admin@puzzle-builder.com. Using the site means you accept these terms; if you don't accept them, please don't use it.

2. Your account: a code and a PIN

Accounts are identified by an access code such as KITE-7798 together with a six-digit PIN. There is no email address on the account and therefore no password-reset email and no recovery by support. If you lose both the code and the PIN, the account and everything in it is unrecoverable — we have no way to prove it was yours. Write the code down and keep it somewhere sensible.

Keep your code and PIN to yourself. Anyone who has both can sign in as you, and you're responsible for what happens on your account.

3. Your puzzles stay yours

You keep all rights in the words, clues, titles and messages you create. When you publish a puzzle you grant us a non-exclusive, worldwide, royalty-free licence to store, reproduce and display that puzzle for the limited purpose of running the site — showing it to solvers, generating its share image and print version, and listing it in the public library where you've published it publicly. That licence ends when you unpublish or delete the puzzle, apart from copies in routine backups that expire on their normal cycle, and caches held by third parties such as search engines that we don't control.

Public puzzles are indexable. A puzzle published publicly gets its own page that anyone can open and that search engines can find and index. Don't publish publicly anything you'd mind a stranger reading — for a private gift, use a private puzzle with a link or share code instead.

4. What you may not publish

You must not create or share content that is unlawful; harassing, bullying or threatening; defamatory; hateful or discriminatory towards any group or person; sexually explicit; or that infringes anyone's copyright, trade mark or other rights. You must not include other people's personal data — home addresses, phone numbers, medical details and the like — in a puzzle without their agreement, and you must not use the site to impersonate anyone.

5. What you may not do to the site

Don't scrape, crawl or bulk-download content; don't try to overload, disrupt or probe the service; don't attempt to access accounts, data or areas you have no right to; don't circumvent plan limits, advert display, rate limits or the admin area; and don't use automated tools to enter puzzles or leaderboards. Reverse engineering the site to build a competing service is not permitted.

6. Our right to remove content and close accounts

We may remove or unpublish any puzzle, reset a leaderboard entry, or suspend or close an account where we reasonably believe these terms have been broken, where content is reported and found to be unacceptable, or where required by law. Where it's practical and appropriate we'll say why, but we won't always be able to. If you think we've got it wrong, email us.

7. The service is provided as it is

Puzzleable is provided on an "as is" and "as available" basis, with no warranties of any kind so far as the law allows. We don't guarantee that the site will be available at any given moment, that puzzles will generate to your satisfaction, that clue suggestions or generated content will be accurate, or that your data will be preserved indefinitely. Features may change or be withdrawn. Keep your own copy of anything that matters to you — a printout is a good idea for anything you plan to give to someone.

8. Liability

We are not liable for indirect or consequential loss, loss of profit, loss of data, or loss of an opportunity — including a puzzle not being ready in time for an occasion. Where we are liable, our total liability to you is limited to the greater of the amount you paid us in the twelve months before the claim, or £50.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited — including your non-excludable rights as a consumer under UK law.

9. Changes to these terms

We may update these terms as the site develops; the date at the top shows the current version, and continuing to use the site after a change means you accept it. See also our privacy policy.

10. Governing law

These terms and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction — though if you live elsewhere in the UK you may bring proceedings in your local courts.